I. The foundation: the choice of durable materials
- Priority is given to hard-wearing, sustainable materials such as solid wood, metal frames, and contract-grade fabrics.
- High-quality furniture can effectively improve the cost-effectiveness, reduce the frequency of furniture replacement, and enhance the image of the hotel.
For example, the beachfront terrace at the Dubai Marina Hotel features Dedon brand woven synthetic fibre furniture with powder-coated aluminium frames made from polyethylene, which is UV, water-, and corrosion-resistant. Additionally, the aluminium frames have been specially treated to withstand sandy abrasion and humidity.
II . Daily cleaning and maintenance strategies
General Cleaning Process
- Dusting and vacuuming: Use a microfibre cloth or hoover to remove surface dust regularly (e.g., weekly dusting for wooden furniture and weekly vacuuming for fabric furniture).
- Emergency treatment for stains: Wipe spills immediately, using a mild detergent suitable for the material (avoid using ammonia and bleach).
Deep Cleaning Programme
- Fabric furniture is professionally cleaned every 3-6 months, and wood furniture is polished and maintained regularly.
- Outdoor furniture is sanded and re-stained / varnished annually
III . Different materials of furniture targeted maintenance methods
IV . Protective measures: reducing wear and damage
Physical means of protection
- Install non-slip pads/corner protectors on the bottom of the furniture to prevent scratching the floor or edges of the furniture.
- Use dust covers and sofa covers for fabric furniture to keep out sunlight and stains
Use of normative guidance
- Post "take care of the furniture" tips in public areas (e.g., avoid placing heavy objects, no stepping on).
V . Furniture rotation and load balancing
High-traffic area strategy
- Regularly rotate furniture positions in the lobby, dining room, and other areas to balance wear and tear (e.g., quarterly adjustments to sofa, table, and chair placement).
Mattress Maintenance
- Turn the mattress over every 3-6 months to prevent partial collapse and prolong service life.
VI . Professional restoration and in-depth maintenance
Regular inspections and repairs
- Hire a team of professionals to inspect the structure of your furniture (e.g. loose screws, cracked wood) and repair scratches, stripped threads, etc. promptly.
In-depth refurbishment services
- Restore the appearance of old furniture by upholstery, polishing, and lacquering.
VII . Staff Training and System Building
Standardisation of cleaning processes
- Develop a Furniture Maintenance Operations Manual and train room service staff in the proper use of cleaning agents and tools.
Division of Responsibility and Records
- Create a furniture maintenance ledger to record cleaning frequency and restoration for traceability and optimisation strategies.